Before vs After: What a Steel Trader’s Workflow Looks Like Before and After a Custom ERP

Before vs After: What a Steel Trader’s Workflow Looks Like Before and After a Custom ERP

Steel Trading ERPBefore vs AfterCase Study

Before vs After: What a Steel Trader’s Workflow Looks Like Before and After a Custom ERP

A steel trader in Punjab was managing 200+ daily orders across WhatsApp, Excel, and a manual register. Here’s what changed in 30 days after deploying a custom ERP from Digital Darzee.

200+
Daily orders managed
4 hrs
Saved per day
₹0
Monthly subscription
30 days
To go live

Raj Steel Traders (name changed) had been running their Ludhiana-based steel distribution business for 11 years. In 2024, they were handling 200+ orders a day — all tracked on WhatsApp groups, manually entered into Excel at night, and confirmed by phone calls. Errors were common. Billing was delayed. Staff was overwhelmed. Their accountant was spending 5 hours every evening just reconciling orders with invoices. Here’s what their workflow looked like — before and after.

❌ Before ERP — The Daily Chaos
🔴Orders taken on WhatsApp, screenshot shared with dispatch team
🔴Stock checked by walking to the godown and counting manually
🔴Invoices made in Tally 2 days after dispatch
🔴No idea which customer owed how much without calling them
🔴5+ staff needed just for order tracking and billing coordination
✅ After ERP — Day 30 Onwards
🟢Orders entered in the ERP by field staff on their phones — synced instantly
🟢Live stock dashboard — any SKU, any time, from anywhere
🟢Invoice auto-generated on dispatch — sent to customer via WhatsApp
🟢Ledger per customer with outstanding balance, always up to date
🟢Same 5-person team now handles 30% more volume with less stress
📍 Client Quote · Raj Steel Traders · Ludhiana
“Pehle raat ko 11 baje tak accounts baithke karte the. Ab 7 baje ghar. Sab kuch system mein hai.” — Owner, Raj Steel Traders. (Before, we’d sit with accounts till 11 PM. Now done by 7 PM. Everything is in the system.)
How We Deployed in 30 Days
1
Week 1 — Discovery & Wireframe
Understanding their order flow, SKU types, customer types, billing rules, and reporting needs
2
Week 2–3 — Development
Order management, stock module, dispatch, GST invoice, customer ledger — built on Laravel + React PWA
3
Week 4 — UAT & Staff Training
2 days of testing with actual orders, 1 day of staff training, live deployment on Day 30
✨ Custom ERP · 25-30 Day Build · ₹0/month
Ready to Replace WhatsApp + Excel?
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D
Digital Darzee
Custom ERP · Trading Software · Distributor Systems · Ludhiana, Punjab
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