🚪 Treno — Railings & Wardrobes
🏗 Aluminio — Door & Window Systems
Shiva Glass Group: One Custom ERP Connecting Three Brands — HR, Sales, Production & Dispatch, All in One System
Shiva Glass Group operates three distinct brands out of Ludhiana — Shiva Glass House (glass orders & fabrication), Treno (aluminium railings, wardrobes, and washroom systems), and Aluminio (door and window systems). Digital Darzee has been their custom software partner since 2024, building a single connected ERP that covers every business function across all three brands — from a sales lead entering the CRM to the finished product leaving the factory gate.
One ERP covering all business units
Ongoing partnership — system still expanding
HR · Sales · Production · Dispatch · Payroll · Reports
All brands, all teams, all data
How the Three Brands Are Mapped in the System
Each brand operates independently but shares the same ERP infrastructure — meaning one HR system, one payroll, one report layer, but separate order books and production flows.
Shiva Glass House
Glass orders & fabrication
Cutting Plan
Fabrication Log
Site Dispatch
Client Quotation
Treno
Railings · Wardrobes · Washrooms
Material Planning
Installation Tracking
Dealer Orders
Aluminio
Door & window systems
Fabrication Schedule
Site Measurement Log
Dispatch
What Was Broken Before — Across All Three Brands
Sales Leads Tracked on Paper and WhatsApp
Enquiries from clients, architects, and dealers came in across phone, WhatsApp, and walk-ins. Each salesperson maintained their own follow-up system. Leads fell through gaps. There was no way to know the conversion rate, which salesperson was following up, or where a client was in the sales process.
Production Scheduled in Someone’s Head
For custom glass cutting, aluminium fabrication, and Treno installation projects — the production schedule existed in the production manager’s head and on a whiteboard. No visibility for sales or management. Order priority changed based on who asked loudest, not what was most urgent.
HR and Payroll Across Three Businesses — All Manual
Employees across Shiva Glass House, Treno, and Aluminio were tracked in separate registers. Attendance was a daily paper entry. Salary calculation happened at month-end with a calculator and Excel — error-prone, time-consuming, and impossible to audit.
No Cross-Brand Visibility for Management
The owner had no single view of all three businesses. Sales performance, production backlog, HR headcount, and financial outstanding — each required asking someone and waiting for a manually compiled answer.
Sales CRM — From Lead to Won Order
Every enquiry captured at entry — source, salesperson, product interest, project scale. Followed through quotation, negotiation, and closure.
Lead In
Source, product, client contact
Site Visit
Measurement, requirement logged
Quotation
Auto-generated, PDF sent to client
Follow-Up
Reminder logged, status tracked
Won / Lost
Order raised or lost reason logged
Production
Passed to fabrication queue
The CRM Dashboard — Live Lead & Quotation View
Salespeople across all three brands log every enquiry here. Management sees conversion, pipeline value, and follow-up status in real time.
| Client / Project | Brand | Product Interest | Salesperson | Last Action | Status |
|---|---|---|---|---|---|
| Arora Builders, Mohali | Aluminio | Sliding Door System, 8 units | Rajiv K. | Quote sent 2d ago | Quote Sent |
| M/s Anand Interiors | Treno | Glass Railing, 120 rft | Suresh M. | Site visit done | Negotiating |
| Gupta Residency Project | Shiva Glass | Toughened Glass, 18mm | Amit D. | Order confirmed ✓ | Won |
| City Centre Mall, Ludhiana | Aluminio | UPVC Windows, 45 units | Rajiv K. | Follow-up due today | Follow-Up |
| Sharma Residence, Phase 7 | Treno | Modular Wardrobe, 3BR | Suresh M. | Lost — budget issue | Lost |
HR & Payroll Dashboard — All Three Brands, One System
Employee records, daily attendance, leave management, and salary calculation — for every employee across Shiva Glass House, Treno, and Aluminio — managed in one place.
How the System Was Built — Phase by Phase
This is an ongoing partnership — not a one-time delivery. Each phase added new capabilities as the team adapted to the system.
Phase 1 — Early 2024
Foundation: HR, Attendance & Payroll
Started with the highest-friction problem — manual HR across three entities. Built employee master, daily attendance, leave management, and salary calculation. First system the team used every day from week one.
Phase 2 — Mid 2024
Sales CRM: Lead to Quotation to Order
Added the sales layer — lead capture, site visit logging, quotation generation (PDF), follow-up reminders, and won/lost tracking. All three brands’ salespeople now log every enquiry in the same system.
Phase 3 — Late 2024
Production & Dispatch: Order to Delivery
Connected won orders to production scheduling. Each order entered a production queue visible to fabrication teams. Dispatch logged with delivery confirmation. Management saw order status end-to-end for the first time.
Phase 4 — 2025, Ongoing
Inventory, Reports & Management Dashboard
Raw material and profile inventory added across brands. Management dashboard built — owner sees all three brands’ pipeline, production status, HR summary, and outstanding on one screen. New modules added as needs arise.
Running Multiple Business Units Without a Shared System?
We’ve done this before. One session to map your brands, teams, and workflows — then we show you what a connected ERP looks like before any commitment.
